top of page





January 1, 2021


Mulberry Leaf Acupuncture & Herbs (Mulberry Leaf) values its users' privacy. This Privacy Policy

("Policy") will help you understand how we collect and use personal information from those who

visit our website or make use of our online facilities and services, and what we will and will not do

with the information we collect. Our Policy has been designed and created to ensure those

affiliated with Mulberry Leaf Acupuncture & Herbs of our commitment and realization of our

obligation not only to meet, but to exceed, most existing privacy standards.


We reserve the right to make changes to this Policy at any given time. If you want to make sure

that you are up to date with the latest changes, we advise you to frequently visit this page. If at

any point in time Mulberry Leaf Acupuncture & Herbs decides to make use of any personally

identifiable information on file, in a manner vastly different from that which was stated when this

information was initially collected, the user or users shall be promptly notified by email. Users at

that time shall have the option as to whether to permit the use of their information in this separate


This Policy applies to Mulberry Leaf Acupuncture & Herbs, and it governs any and all data

collection and usage by us. Through the use of, you are therefore

consenting to the data collection procedures expressed in this Policy.


Please note that this Policy does not govern the collection and use of information by companies

that Mulberry Leaf Acupuncture & Herbs does not control, nor by individuals not employed or

managed by us. If you visit a website that we mention or link to, be sure to review its privacy

policy before providing the site with information. It is highly recommended and suggested that you

review the privacy policies and statements of any website you choose to use or frequent to better

understand the way in which websites garner, make use of and share the information collected.

Specifically, this Policy will inform you of the following


1. What personally identifiable information is collected from you through our website;

2. Why we collect personally identifiable information and the legal basis for such collection;

3. How we use the collected information and with whom it may be shared;

4. What choices are available to you regarding the use of your data; and

5. The security procedures in place to protect the misuse of your information.

Information We Collect


It is always up to you whether to disclose personally identifiable information to us, although if you

elect not to do so, we reserve the right not to register you as a user or provide you with any

products or services. This website collects various types of information, such as:


· Voluntarily provided information which may include your name, address, email address,

billing and/or credit card information etc. which may be used when you purchase products

and/or services and to deliver the services you have requested.


· Information automatically collected when visiting our website, which may include cookies,

third party tracking technologies and server logs.


In addition, Mulberry Leaf Acupuncture & Herbs may have the occasion to collect non-personal

anonymous demographic information, such as age, gender, household income, political affiliation,

race and religion, as well as the type of browser you are using, IP address, or type of operating

system, which will assist us in providing and maintaining superior quality service.


Mulberry Leaf Acupuncture & Herbs may also deem it necessary, from time to time, to follow

websites that our users may frequent to gleam what types of services and products may be the

most popular to customers or the general public.

Please rest assured that this site will only collect personal information that you knowingly and

willingly provide to us by way of surveys, completed membership forms, and emails. It is the

intent of this site to use personal information only for the purpose for which it was requested, and

any additional uses specifically provided for on this Policy.


Why We Collect Information and For How Long


We are collecting your data for several reasons:


· To better understand your needs and provide you with the services you have requested;


· To fulfill our legitimate interest in improving our services and products;


· To send you promotional emails containing information we think you may like when we

have your consent to do so;


· To contact you to fill out surveys or participate in other types of market research, when we

have your consent to do so;


· To customize our website according to your online behavior and personal preferences.


The data we collect from you will be stored for no longer than necessary. The length of time we

retain said information will be determined based upon the following criteria: the length of time

your personal information remains relevant; the length of time it is reasonable to keep records to

demonstrate that we have fulfilled our duties and obligations; any limitation periods within which

claims might be made; any retention periods prescribed by law or recommended by regulators,

professional bodies or associations; the type of contract we have with you, the existence of your

consent, and our legitimate interest in keeping such information as stated in this Policy.


Use of Information Collected


Mulberry Leaf Acupuncture & Herbs does not now, nor will it in the future, sell, rent or lease any

of its customer lists and/or names to any third parties.


Mulberry Leaf Acupuncture & Herbs may collect and may make use of personal information to

assist in the operation of our website and to ensure delivery of the services you need and

request. At times, we may find it necessary to use personally identifiable information as a means

to keep you informed of other possible products and/or services that may be available to you from


Mulberry Leaf Acupuncture & Herbs may also be in contact with you with regards to completing

surveys and/or research questionnaires related to your opinion of current or potential future

services that may be offered.


Mulberry Leaf Acupuncture & Herbsuses various third-party social media features including but

not limited to Facebook, Instagram, Youtube, Etc and other interactive programs. These may

collect your IP address and require cookies to work properly. These services are governed by the

privacy policies of the providers and are not within Mulberry Leaf Acupuncture & Herbs's control.


Disclosure of Information


Mulberry Leaf Acupuncture & Herbs may not use or disclose the information provided by you

except under the following circumstances:


· as necessary to provide services or products you have ordered;


· in other ways described in this Policy or to which you have otherwise consented;


· in the aggregate with other information in such a way so that your identity cannot

reasonably be determined;


· as required by law, or in response to a subpoena or search warrant;


· to outside auditors who have agreed to keep the information confidential;


· as necessary to enforce the Terms of Service;


· as necessary to maintain, safeguard and preserve all the rights and property of Mulberry Leaf Acupuncture & Herbs.


Non-Marketing Purposes


Mulberry Leaf Acupuncture & Herbsgreatly respects your privacy. We do maintain and reserve

the right to contact you if needed for non-marketing purposes (such as bug alerts, security

breaches, account issues, and/or changes in Mulberry Leaf Acupuncture & Herbsproducts and

services). In certain circumstances, we may use our website, newspapers, or other public means

to post a notice.


Children under the age of 13

Mulberry Leaf Acupuncture & Herbs website is not directed to, and does not knowingly collect

personal identifiable information from, children under the age of thirteen (13). If it is determined

that such information has been inadvertently collected on anyone under the age of thirteen (13),

we shall immediately take the necessary steps to ensure that such information is deleted from our

system's database, or in the alternative, that verifiable parental consent is obtained for the use

and storage of such information. Anyone under the age of thirteen (13) must seek and obtain

parent or guardian permission to use this website.


Unsubscribe or Opt-Out


All users and visitors to our website have the option to discontinue receiving communications

from us by way of email or newsletters. To discontinue or unsubscribe from our website please

send an email that you wish to unsubscribe to If you wish to

unsubscribe or opt-out from any third-party websites, you must go to that specific website to

unsubscribe or opt-out. Mulberry Leaf Acupuncture & Herbs will continue to adhere to this Policy

with respect to any personal information previously collected.


Links to Other Websites


Our website does contain links to affiliate and other websites. Mulberry Leaf Acupuncture & Herbs

does not claim nor accept responsibility for any privacy policies, practices and/or procedures of

other such websites. Therefore, we encourage all users and visitors to be aware when they leave

our website and to read the privacy statements of every website that collects personally

identifiable information. This Privacy Policy Agreement applies only and solely to the information

collected by our website.


Notice to European Union Users


Mulberry Leaf Acupuncture & Herbs operations are located primarily in the United States. If you

provide information to us, the information will be transferred out of the European Union (EU) and

sent to the United States. (The adequacy decision on the EU-US Privacy became operational on

August 1, 2016. This framework protects the fundamental rights of anyone in the EU whose

personal data is transferred to the United States for commercial purposes. It allows the free

transfer of data to companies that are certified in the US under the Privacy Shield.) By providing

personal information to us, you are consenting to its storage and use as described in this Policy.



Mulberry Leaf Acupuncture & Herbs takes precautions to protect your information. When you

submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (e.g. credit card information), that information is

encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in

the address bar and looking for "https" at the beginning of the address of the webpage.


While we use encryption to protect sensitive information transmitted online, we also protect your

information offline. Only employees who need the information to perform a specific job (for

example, billing or customer service) are granted access to personally identifiable information.

The computers and servers in which we store personally identifiable information are kept in a

secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure

or modification of the user's personal information under our control.


The company also uses Secure Socket Layer (SSL) for authentication and private

communications to build users' trust and confidence in the internet and website use by providing

simple and secure access and communication of credit card and personal information.


Acceptance of Terms


By using this website, you are hereby accepting the terms and conditions stipulated within the

Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you

should refrain from further use of our sites. In addition, your continued use of our website

following the posting of any updates or changes to our terms and conditions shall mean that you

agree and acceptance of such changes.


Acceptance of Terms


If you have any questions or concerns regarding the Privacy Policy Agreement related to our

website, please feel free to contact us at the following email, telephone number or mailing





Telephone Number:



Mailing Address:

Mulberry Leaf Integrative Health Center

14025 Ventura Blvd, Sherman Oaks, CA 91423

bottom of page